Collision Care Process

Our Goal is to provide best in Collision Care

At Collision Care, we understand that a car accident is an unexpected, and often traumatic experience. We know that not having a vehicle can be seriously disruptive and stressful.

Our purpose after all is restoring your car and to get your car back. Throughout the repair process, we are here to help guide you every step of the way. We begin by making the appointment process easy right from the start.

The first step is to be sure to notify your insurance carrier about your accident. Then, you can go to Collision – to make an online appointment for an in-person estimate or to drop off your vehicle with Collision Care.
You also have the option to call us directly at our Springfield Virginia or Arlington Virginia locations and allow us to help you with arrangements.

We are a pre-approved collision center with most major insurance carriers. Saving you the time and the hassle of getting multiple estimates. We coordinate the insurance claims and the scheduling and can even help arrange your car rental at most of our Collision Care locations.

We will inspect your car to identify internal damage, not just what you can see from the outside.
From there, we will provide an estimated completion date and after your approval, the repairs begin. We stay in touch with you throughout the process to keep you updated on your car’s progress.

Let us prove that we are not like other auto repair shops:

Our team follows Collision Care standard of quality to guide the repair process. We put “the true Care” into our Collision Repair Process. Our highly trained technicians receive industry-leading, continuous training making them experts in their field and have met the Gold Standard with I-Car Certification.

Every repair is backed by Collision Care written limited lifetime warranty as well as, all parts manufacturer’s warranty as well.