Collision Care - CARES

We CARE about superior customer service. We CARE about superior craftsmanship in your vehicle’s repair. Our #1 priority at Collision Care is your excellent experience with our Care Team, or Care Process, and our Care RESULTS.

On-Site Renting Service

You’ve got things to do and people to see. Don’t let an unexpected accident sideline you indefinitely. Instead, hop into one of our premium Hertz or Enterprise rental cars while we restore yours back to perfect condition. We’ll have a car ready and waiting for you the second we take your accident off of your hands.

Insurance Company Assistance

We work with ALL insurance companies, and after an accident the last thing you want to think about is what details you need to tell your insurance company. We’re happy to help get you all of the facts that insurance companies need and will explain everything to you, so that you know exactly what to say.

Direct Repair Facility

The primary benefit of being a direct repair facility is that we don’t have to wait for an insurance rep to inspect your vehicle’s damage, that’s something we can take care of ourselves. That means Crown can get started on your repairs in the blink of a headlight, putting your vehicle on the road that much faster.

We Serve both Fairfax County and
Arlington County

Having a community relationship is a critical part of our business principal rule for our business. We are a community focused business. We are always looking to provide community service by supporting community related activities, showing community support and supporting community commitment.

We provide service hours to accommodate all of the local communities. We understand the changes to your work life balance. That said, we work hard to value your time by working with us.

We have a straightforward process to keep you engaged in the repair process.

We want to be identified as one of your community members whether in our Springfield or Arlington location. We provide the highest quality in Collision Care. We are committed to do our part to maintain and support community relations programs. We have a history of supporting community activities that include non-profit organizations for Vets, minority or women owned companies, local civic or sports related activities.

At Collision Care, we understand that a car accident is an unexpected, and often traumatic experience. We know that not having a vehicle can be seriously disruptive and stressful.

Our purpose after all is restoring your car and to get your car back. Throughout the repair process, we are here to help guide you every step of the way. We begin by making the appointment process easy right from the start.

At Collision Care, we understand that a car accident is an unexpected, and often traumatic experience. We know that not having a vehicle can be seriously disruptive and stressful.

The first step is to be sure to notify your insurance carrier about your accident. Then, you can go to Collision – Care.com to make an online appointment for an in-person estimate or to drop off your vehicle with Collision Care.
You also have the option to call us directly at our Springfield Virginia or Arlington Virginia locations and allow us to help you with arrangements.

We are a pre-approved collision center with most major insurance carriers. Saving you the time and the hassle of getting multiple estimates. We coordinate the insurance claims and the scheduling and can even help arrange your car rental at most of our Collision Care locations.

We will inspect your car to identify internal damage, not just what you can see from the outside.
From there, we will provide an estimated completion date and after your approval, the repairs begin. We stay in touch with you throughout the process to keep you updated on your car’s progress.

Let us prove that we are not like other auto repair shops:

Our team follows Collision Care standard of quality to guide the repair process. We put “the true Care” into our Collision Repair Process. Our highly trained technicians receive industry-leading, continuous training making them experts in their field and have met the Gold Standard with I-Car Certification.

Every repair is backed by Collision Care written limited lifetime warranty as well as, all parts manufacturer’s warranty as well.

Honda and Acura Certified

Honda is committed to providing safety for everyone, in the way Honda and Acura cars are built, and in the way they are repaired after a collision. Due to the increasing application of on-board safety, collision avoidance technology, and advanced materials in vehicle manufacturing, the collision repair industry and repair technology are evolving with increasing speed and intensity.

Today, it takes a highly-qualified collision shop to properly repair a Honda or Acura automobile – one with training, skill, the proper tools and equipment and the latest repair information. It takes a shop dedicated to their craft – a Honda and Acura Certified Collision shop.

I-CAR Gold Class Designated

When your car has been in a collision, getting it repaired properly is critical for your family’s safety and your peace of mind. But how do you know if a shop has the up-to-date knowledge to repair your vehicle safely?

I-CAR Gold Class designation lets you know a collision repair shop has trained technicians who know how to repair your vehicle properly.

Approximately 20% of collision repair shops currently complete the rigorous training requirements needed to meet the Gold Class standard.

As vehicles incorporate more and more new materials and new technologies, current training has become increasingly important for proper repairs. Gold Class shops are trained to know how to make the right decisions for a safe repair.

Schedule online appointment for our auto body shop on carwise.com - Find our Auto Body Shop on carwise.com